www.gtl.net – Global Tel Link

Global Tel Link (GTL) is a company that specializes in the provision of various innovative solutions to the correctional agencies. The innovative solutions in question range from inmate communication solutions to payment and deposit solutions as well as visitation solutions. Others are correctional facility management solutions and investigative solutions. Thus, through GTL’s solutions, it is possible for people who are on the outside to communicate conveniently (by phone or by email messages) with people who are in correctional facilities. Through GTL’s solutions, it is possible for people who are on the outside to deposit funds to inmates’ commissary/trust accounts. Further, through GTL’s solutions, it is possible for people who are on the outside to undertake video visitations with inmates. Most of the company’s services are accessible to the end users through GTL’s ConnectNetwork website. That is the site which was previously known as Offender Connect.

Exploring the full range of GTL’s solutions

To explore the whole range of GTL’s solutions, you only need to visit GTL’s website (GTL.net). Once you are on the website’s homepage, focus your attention on the main menu at the top: the one with items like ‘Home’, ‘About GTL’, ‘Solutions’, ‘Facility Support’, ‘Friends and Family’ and ‘Contact Us’. On that menu, roll your mouse over the ‘Solutions’ link, and various drop down links will appear below. Click on the link for the specific solution you are interested in, and you will be taken to a page with more information about that particular GTL solution.

Accessing GTL’s solutions

To actually access and make use of most of GTL solutions (as a person with a friend or relative who is in prison), you will need to go to GTL’s ConnectNetwork.com website. Alternatively, starting from GTL’s website, from the main menu at the top, click on the ‘Friends and Family’ link. On the page you are taken to, click on the ‘ConnectNetwork’ link/logo, and you will be taken to the ConnectNetwork website: where you will be able to actually use GTL’s various solutions.

Using GTL’s solutions to communicate with inmates

Once are on GTL’s ConnectNetwork website, focus your attention on the left hand side of the homepage: where you will see a section entitled ‘Access My Account’. From that section, you can log into your ConnectNetwork account. If you don’t have a ConnectNetwork account, you can create one, by clicking on the appropriate link in that section – and then proceed to log into the account. Once you are logged in, you can then proceed to use GTL’s services to communicate with inmates. That would be by way of funding a prison inmate’s phone account, or sending an electronic message to the inmate.

Using GTL’s solutions to fund inmates’ commissary accounts

You need to start by going to GTL’s ConnectNetwork.com website. On the left hand sidebar of the homepage, you will encounter a section entitled ‘Access My Account’. From that section, log into your ConnectNetwork account. If you don’t have a ConnectNetwork account, you can create one from there straight away, and then log in. Once you are logged in, click on the appropriate (self-explanatory) link, and you will be taken to a page where you can start the process of depositing funds to an inmate’s commissary/trust fund account.

Links to get you going

www.offenderconnect.com – Offender Connect Phone Service

The Offender Connect website — which is nowadays known as the ConnectNetwork website — makes it possible for you to, among other things, deposit funds into an inmate’s phone account. Those are funds that the inmate can then use to make phone calls, as need arises. Thus, it is through the said ConnectNetwork website, which was previously known as the Offender Connect website, that you can access and make use of Global Tel Link’s (GTL) inmate communication solutions. You are likely to find the service useful if you have a friend or a relative who is in prison, and whom you’d like to maintain contact with by phone.

How to Deposit Funds into an inmate’s phone account using the Offender Connect website

Depositing funds into an inmate’s phone account using the Offender Connect website (which is nowadays known as the ConnectNetwork website) is easy. You start by going to the Offender Connect website/ConnectNetwork website. Once there, you need to log into your account, by entering the user ID and password. If you don’t have an Offender Connect/ConnectNetwork account, first create one, then log in. Once you are logged in, click to indicate that you wish to deposit funds into an inmate’s phone account, and you will be taken through the requisite steps.

Payment options to deposit funds into an inmate’s phone account using the Offender Connect website

To deposit funds into an inmate’s phone account using the Offender Connect/ConnectNetwork website, you can use a Visa or MasterCard credit card. You can also use a Visa or MasterCard debit card. Besides the cards, there are other payment options, like money order, check and Western Union.

Offender Connect inmate phone service options

The phone service option is the one that is referred to as the AdvancePay prepaid phone account service. Under this service, the funds remain in your possession, and the inmate can only use the funds to call you. The second inmate phone service option is the one that is referred to as the ConnectNetwork/OffenderConnect PIN debit prepaid phone account. This is an inmate-managed account: therefore after the deposit, the funds are in the inmate’s phone account, from where the inmate can use the funds to call whoever he/she wants.

Links to get you going

www.Offenderconnect.com – Offender Connect Prison Email Service

There is one unique service that is offered by Global Tel Link (GTL) through the Offender Connect website: namely the prison email service. Thanks to the said Offender Connect prison email service, you can be in a position to send electronic messages to a prison inmate. The inmate can then have the electronic messages printed out (by the prison authorities) and handed over to him or her in hard copy. Alternatively, in some prisons, the inmate can actually be in a position to access the sent electronic messages on prison computers, and even be in a position to respond to the messages electronically, through the said prison computers.

How the Offender Connect prison email service works

The workings of the Offender Connect prison email service are simple and straightforward. But firstly, it is worth noting that the name ‘Offender Connect’ was changed to ‘ConnectNetwork’. Secondly, it is worth noting that the service was previously known as the ‘Email Center’ service, but its name was changed to ‘Message Link’. Now the way it works is such that a person who is on the outside (like, say, a friend or a relative to a prison inmate) goes to the ConnectNetwork website and logs into his or her account there.  Then once logged in, the user clicks to indicate that he or she wishes to use the ‘Message Link’ section of the website. The next step is to compose the message, and specify the inmate it is to be sent to. Once the message is dispatched, it may be printed out and handed to the inmate in hard copy form. Alternatively, in some prisons, the inmate may be able to access it on special prison computers, read it there (in electronic form/soft copy form), and even respond to the message electronically.

Getting started with the Offender Connect prison email service

To get started with the Offender Connect prison email service, you need to start by setting up an account on the Offender Connect website: which is nowadays known as the ConnectNetwork website. So you go to the ConnectNetwork website, and from the homepage, just below the log in section, click on the ‘Sign Up’ button that is under the ‘Create My Account’ section. Once you have a ConnectNetwork account, you will be able to use GTL’s various inmate communication services: including the Message Link service to send email messages to inmates.

How to go about using the Offender Connect prison email service

To send a message to an inmate using the Offender Connect prison email service (which is nowadays known as the ConnectNetwork Message Link service), you start by going to the ConnectNetwork website. The ConnectNetwork website is the one that was previously known as the Offender Connect website. Once there, you log into your ConnectNetwork account. Then, once logged in, you just click to indicate that you are interested in the ‘Message Link’ service. The next step is to indicate that you wish to compose/create a new message: whereupon you will be required to specify the message’s recipient, then compose the message’s subject and body. Finally, as with a normal email message, there is a button you will be able to click on, in order to dispatch the message to the intended recipient.

Links to get you going

www.Paytel.com – Paytel Communications for Inmates

Pay Tel is one of the companies that provide inmate telephone services. This means that Pay Tel is one of the companies whose services you can use to maintain contact (by phone) with friends or relatives who are in prison. With more than two decades experience in the provision of inmate telephone services and with a Better Business Bureau A+ rating, Pay Tel is a company you can trust, when it comes to communicating with loved ones who are in prison.

How Pay Tel’s inmate telephone services work

The workings of Pay Tel’s inmate telephone services are straightforward. One only needs to apply for a Pay Tel account: which could be a prepaid Pay Tel account or a direct billing Pay Tel account. Once you have such an account, you can start communicating with the specified inmate(s) by phone. If you opt for a prepaid Pay Tel account, then you first need to deposit funds into the account: before you can proceed to use the account to communicate with the loved ones who are in prison. If, on the other hand you opt for the direct billing Pay Tel account, you can start communicating with the loved one who is in prison straight away: without first having to fund the account — but with the understanding that you’d later have to pay the accrued bill.

Getting started with Pay Tel’s inmate telephone services

To get started with Pay Tel’s inmate telephone services, you need to go to Pay Tel’s website (Paytel.com). Once there, focus your attention on the main menu at the top: the one with items like ‘Family and Friends’, ‘Current Facility Login’, ‘Interested Facilities’, ‘About Pay Tel’ and ‘Contact Us’. From that menu, roll your mouse over the ‘Family and Friends’ link (it is the first in the menu), then from the drop down links that appear, click on the ‘Open New Account’ link. You will then be able to go through the motions of setting up a Pay Tel account — after which you can be using the account to communicate with friends and/or relatives who are in prison through Pay Tel.

Using Pay Tel’s inmate telephone services

In the process of setting up a Pay Tel account, you will be required to specify a number that the inmate you wish to communicate with would dial. Once the account is set up, the inmate in question will be able to dial that number, in order to communicate with you. If you opted for the prepaid plan, you will first have to deposit funds into the Pay Tel account, for you to communicate with an inmate through the system. If you opted for the direct billing plan, you will be able to carry on with communications: with the understanding that you’d settle the bill later.

Links to get you going