Global Tel Link (GTL) is a company that specializes in the provision of various innovative solutions to the correctional agencies. The innovative solutions in question range from inmate communication solutions to payment and deposit solutions as well as visitation solutions. Others are correctional facility management solutions and investigative solutions. Thus, through GTL’s solutions, it is possible for people who are on the outside to communicate conveniently (by phone or by email messages) with people who are in correctional facilities. Through GTL’s solutions, it is possible for people who are on the outside to deposit funds to inmates’ commissary/trust accounts. Further, through GTL’s solutions, it is possible for people who are on the outside to undertake video visitations with inmates. Most of the company’s services are accessible to the end users through GTL’s ConnectNetwork website. That is the site which was previously known as Offender Connect.
Exploring the full range of GTL’s solutions
To explore the whole range of GTL’s solutions, you only need to visit GTL’s website (GTL.net). Once you are on the website’s homepage, focus your attention on the main menu at the top: the one with items like ‘Home’, ‘About GTL’, ‘Solutions’, ‘Facility Support’, ‘Friends and Family’ and ‘Contact Us’. On that menu, roll your mouse over the ‘Solutions’ link, and various drop down links will appear below. Click on the link for the specific solution you are interested in, and you will be taken to a page with more information about that particular GTL solution.
Accessing GTL’s solutions
To actually access and make use of most of GTL solutions (as a person with a friend or relative who is in prison), you will need to go to GTL’s ConnectNetwork.com website. Alternatively, starting from GTL’s website, from the main menu at the top, click on the ‘Friends and Family’ link. On the page you are taken to, click on the ‘ConnectNetwork’ link/logo, and you will be taken to the ConnectNetwork website: where you will be able to actually use GTL’s various solutions.
Using GTL’s solutions to communicate with inmates
Once are on GTL’s ConnectNetwork website, focus your attention on the left hand side of the homepage: where you will see a section entitled ‘Access My Account’. From that section, you can log into your ConnectNetwork account. If you don’t have a ConnectNetwork account, you can create one, by clicking on the appropriate link in that section – and then proceed to log into the account. Once you are logged in, you can then proceed to use GTL’s services to communicate with inmates. That would be by way of funding a prison inmate’s phone account, or sending an electronic message to the inmate.
Using GTL’s solutions to fund inmates’ commissary accounts
You need to start by going to GTL’s ConnectNetwork.com website. On the left hand sidebar of the homepage, you will encounter a section entitled ‘Access My Account’. From that section, log into your ConnectNetwork account. If you don’t have a ConnectNetwork account, you can create one from there straight away, and then log in. Once you are logged in, click on the appropriate (self-explanatory) link, and you will be taken to a page where you can start the process of depositing funds to an inmate’s commissary/trust fund account.
Links to get you going