ICSolutions offers inmate telephone services. This means that ICSolutions makes it possible for people who are on the outside (like, say, friends and relatives of prison inmates) to maintain contact with the inmates, through phone calls. The way ICSolutions works is such that a person who is on the outside — like, say, a friend or a relative to a prison inmate — can provide the funds that an inmate needs to make phone calls. The person who is on the outside may decide to fund an inmate’s telephone calling account, after which the inmate can use the funds to call whichever number(s) he or she wishes to call. The person on the outside may alternatively decide to fund a prepaid account, linked to a specific phone number: after which the inmate can use the funds to (only) call that specific number.
Getting started with ICSolutions services
To get started with ICSolutions services, go to the ICSolutions website (ICSolutions.com). On the ICSolutions website homepage, focus your attention on the main menu that is on top: the one with items like ‘Sign In’, ‘Create Account’, ‘Products and Services’ and ‘Support’. From that menu, click on the ‘Create Account’ link. On the screen that you are taken to, click where it is written ‘Click here to register’. Then fill in the required details in the next screen that you are transferred to, in order to initiate the process of setting up an ICSolutions account.
Making payments to ICSolutions
The payment options available to you, through which you can fund your ICSolutions account, are by debit card or credit card: with the only accepted cards being Visa and MasterCard. You can also fund a prepaid account by Western Union and there is also the option of making payment using a cashier’s check or a money order.
ICSolutions service options
As hinted earlier, there are two main options open to ICSolutions services users. The first option is that of funding an inmate’s debit telephone account. Here, the money is fully transferred to the inmate, who can then decide on the phone numbers to call using the money. The second option is that of funding a prepaid account. In this case, the money is actually in your account, and the inmate can only use it to call you, using the specified phone number. It is worth noting that ICSolutions also has a unique service, where a person on the outside can leave a voice mail for an inmate. This works as long as the facility where the inmate is held offers voice mail services, and as long as the person wishing to do so has a prepaid ICSolutions account.
Links to get you going
- ICSolutions website: http://www.icsolutions.com/
- ICSolutions FAQs: http://www.icsolutions.com/FriendsFamilyHome/Support/FAQs.html