DOC Inmates

Inmates lookup and calling solution

September 28, 2016

ConnectNetwork App

The ConnectNetwork app makes it possible for you to communicate conveniently with loved ones — like, say, friends or relatives — who are in prison. Through the ConnectNetwork app, you are able to create a ConnectNetwork (previously known as Offender Connect) account in a convenient manner, using your smart-phone. That is an account through which you can maintain contact with loved ones who are in prison. Through the ConnectNetwork app, you are able to deposit funds into an inmate’s phone account conveniently, using your smart-phone. These are funds that the inmate can subsequently use to call you, or to call other people they need to keep in touch with. Further, through the ConnectNetwork app, you are also able to deposit funds into the inmate’s trust fund/commissary account conveniently, using your smart-phone. These are funds that the inmate can then use to buy the various assorted items they need in prison.

ConnectNetwork app for Android

The ConnectNetwork app for Android can be downloaded from the Google Play website. If your smart-phone is powered by the Android operating system, then this is the version of the ConnectNetwork app you will need to download and install.

ConnectNetwork app for the iOS

The ConnectNetwork app for the iOS can be downloaded from the Apple App store/iTunes website. If your smart-phone is powered by the iOS (like, for instance, if yours is an iPhone), then this is the version of the ConnectNetwork app you will need to download and install.

How to download the ConnectNetwork app

You can start by going to the ConnectNetwork portal mobile site (m.connectnetwork.com). Once there, you will be given the opportunity to download the ConnectNetwork Android app or the ConnectNetwork iPhone app. Click on the appropriate download button, and you will then be able to download the app: after which you can proceed to install it on your smart-phone.

How to use the ConnectNetwork app

First you will need to create a ConnectNetwork account, in order to be able to do much with the ConnectNetwork app. Once you have downloaded and installed it, you can use the app to create the ConnectNetwork account. That is a matter of launching the app — and once you have the ConnectNetwork app running, you just need to indicate that you wish to ‘create an account’ and you will be taken through the motions of doing so.

Once you have created a ConnectNetwork account, you will need to be logging into the account, in order to use the various Global Tel Link (GTL) services offered through ConnectNetwork. Of course, you can log in using the app. Just launch the app, and then indicate that you wish to log in, and you will be taken through the motions of logging in.

Once you are logged into the ConnectNetwork app, you can do many things: from loading funds into an AdvancePay account to loading funds into an inmate’s PIN deposit phone account as well as depositing funds into an inmate’s trust fund/commissary account.

Links to get you going

  • ConnectNetwork mobile site: https://m.connectnetwork.com/

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