There is one unique service that is offered by Global Tel Link (GTL) through the Offender Connect website: namely the prison email service. Thanks to the said Offender Connect prison email service, you can be in a position to send electronic messages to a prison inmate. The inmate can then have the electronic messages printed out (by the prison authorities) and handed over to him or her in hard copy. Alternatively, in some prisons, the inmate can actually be in a position to access the sent electronic messages on prison computers, and even be in a position to respond to the messages electronically, through the said prison computers.
How the Offender Connect prison email service works
The workings of the Offender Connect prison email service are simple and straightforward. But firstly, it is worth noting that the name ‘Offender Connect’ was changed to ‘ConnectNetwork’. Secondly, it is worth noting that the service was previously known as the ‘Email Center’ service, but its name was changed to ‘Message Link’. Now the way it works is such that a person who is on the outside (like, say, a friend or a relative to a prison inmate) goes to the ConnectNetwork website and logs into his or her account there. Then once logged in, the user clicks to indicate that he or she wishes to use the ‘Message Link’ section of the website. The next step is to compose the message, and specify the inmate it is to be sent to. Once the message is dispatched, it may be printed out and handed to the inmate in hard copy form. Alternatively, in some prisons, the inmate may be able to access it on special prison computers, read it there (in electronic form/soft copy form), and even respond to the message electronically.
Getting started with the Offender Connect prison email service
To get started with the Offender Connect prison email service, you need to start by setting up an account on the Offender Connect website: which is nowadays known as the ConnectNetwork website. So you go to the ConnectNetwork website, and from the homepage, just below the log in section, click on the ‘Sign Up’ button that is under the ‘Create My Account’ section. Once you have a ConnectNetwork account, you will be able to use GTL’s various inmate communication services: including the Message Link service to send email messages to inmates.
How to go about using the Offender Connect prison email service
To send a message to an inmate using the Offender Connect prison email service (which is nowadays known as the ConnectNetwork Message Link service), you start by going to the ConnectNetwork website. The ConnectNetwork website is the one that was previously known as the Offender Connect website. Once there, you log into your ConnectNetwork account. Then, once logged in, you just click to indicate that you are interested in the ‘Message Link’ service. The next step is to indicate that you wish to compose/create a new message: whereupon you will be required to specify the message’s recipient, then compose the message’s subject and body. Finally, as with a normal email message, there is a button you will be able to click on, in order to dispatch the message to the intended recipient.
Links to get you going
- Offender Connect website: http://www.offenderconnect.com/
- Offender Connect email FAQs: https://www.connectnetwork.com/help/help.jsp#Email